Contracts

Terms and Conditions/ Contracts

SUPPLY OF SERVICES CONTRACT:

CONTRACT DETAILS:

DATE:

1. This Contract is made up of the following:

(a) The Contract Details.

(b) The Conditions.

(c) The Schedules specified in the Contract Details.

2. If there is any conflict or ambiguity between the terms of the documents listed in paragraph 1, a term contained in a document higher in the list shall have priority over one contained in a document lower in the list.

Agreed terms

1. Interpretation
   • Definitions:

• Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
• Charges: the charges payable by the Customer for the supply of the Services by the Supplier, as set out in Schedule 2.
• Conditions: these terms and conditions set out in clause 1 (Interpretation) to clause 12 (General) (inclusive).
• Contract: the contract between the Customer and the Supplier for the supply of the Services in accordance with the Contract Details these Conditions and any Schedules.
• control: has the meaning given in section 1124 of the Corporation Tax Act 2010, and the expression change of control shall be construed accordingly.
• Customer Materials: all materials, equipment and tools, drawings, specifications and data supplied by the Customer to the Supplier.
• Deliverables: all documents, products and materials developed by the Supplier or its agents, subcontractors and personnel as part of or in relation to the Services in any form, including without limitation computer programs, data, reports and specifications (including drafts), and the Key Deliverables set out in the Contract Details.
• Group: in relation to a company, that company, any subsidiary or holding company from time to time of that company, and any subsidiary from time to time of a holding company of that company.
• Intellectual Property Rights: patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software,database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
• Services: the services, including without limitation any Deliverables, to be provided by the Supplier pursuant to the Contract, as described in Schedule 1.
• Services Start Date: the day on which the Supplier is to start provision of the Services, as set out in the Contract Details.
• Supplier IPRs: all Intellectual Property Rights either subsisting in the Deliverables (excluding any Customer Materials incorporated in them) or otherwise necessary or desirable to enable a Customer to receive and use the Services.
  • Interpretation:
    • A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time. A reference to a statute or statutory provision includes any subordinate legislation made from time to time under that statute or statutory provision.
    • Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
    • A reference to writing or written includes fax and email.

2. Commencement and term

The Contract shall commence when the Supplier registers with the Company and shall continue, unless terminated earlier in accordance with its terms, until either party gives to the other not less than immediate notice to terminate.

3. Supply of services
   • The Supplier shall supply the Services to the Customer from the Services Start Date in accordance with the Contract.
   • In supplying the Services, the Supplier shall:
     • perform the Services with the highest level of care, skill and diligence in accordance with best practice in the Supplier’s industry, profession or trade;
     • co-operate with the Customer in all matters relating to the Services, and comply with all instructions of the Customer;
     • only use personnel who are suitably skilled and experienced to perform the tasks assigned to them, and in sufficient number to ensure that the Supplier’s obligations are fulfilled;
     • ensure that it obtains, and maintains all consents, licences and permissions (statutory, regulatory, contractual or otherwise) it may require and which are necessary to enable it to comply with its obligations in the Contract;
     • ensure that the Services and Deliverables shall conform in all respects with the service description set out in Schedule 1 and that the Deliverables shall be fit for any purpose that the Customer expressly or impliedly makes known to the Supplier;
     • provide all equipment, tools, vehicles and other items required to provide the Services;
     • ensure that the Deliverables, and all goods, materials, standards and techniques used in providing the Services are of the best quality and are free from defects in workmanship, installation and design;
     • comply with:
       • all applicable laws, statutes, regulations and codes from time to time in force.
       • Not supply any services which are unlawful, immoral or which may bring the Customer into disrepute.
     • observe all health and safety rules and regulations and any other reasonable security requirements that apply at any of the Customer’s premises from time to time and are notified to the Supplier;
     • hold all Customer Materials in safe custody at its own risk, maintain the Customer Materials in good condition until returned to the Customer, and not dispose of or use the Customer Materials other than in accordance with the Customer’s written instructions or authorisation.
     • The parties shall comply with the data protection obligations as set out in the prevailing data protection legislation.
     • The Supplier consents to the Customer using its personal data for all purposes connected to this contract.

4. Intellectual property
   • The Supplier and its licensors shall retain ownership of all Supplier IPRs. The Customer and its licensors shall retain ownership of all Intellectual Property Rights in the Customer Materials.
   • The Supplier grants the Customer, or shall procure the direct grant to the Customer of, a fully paid-up, worldwide, non-exclusive, royalty-free, licence to copy and modify the Supplier IPRs for the purpose of receiving and using the Services during the term of the Contract.
   • The Customer grants the Supplier a fully paid-up, non-exclusive, royalty-free, non-transferable licence to copy and modify the Customer Materials for the term of the Contract for the purpose of providing the Services to the Customer in accordance with the Contract.
   • The Supplier shall indemnify the Customer against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by the Customer arising out of or in connection with any claim brought against the Customer for actual or alleged infringement of a third party’s rights (including any Intellectual Property Rights) arising out of, or in connection with, the receipt, use or onward supply of the Services by the Customer and its licensees and sub-licensees. This clause 4 shall survive termination of the Contract.
5. Charges and payment
   • In consideration for the provision of the Services, the Customer shall pay the Supplier the Charges in accordance with Schedule 2.
   • All amounts payable by the Customer exclude amounts in respect of value added tax (VAT) which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate (if applicable), subject to receipt of a valid VAT invoice.
   • The Customer may at any time, without notice to the Supplier, set off any liability of the Supplier to the Customer against any liability of the Customer to the Supplier, whether either liability is present or future, liquidated or unliquidated, and whether or not either liability arises under the Contract. If the liabilities to be set off are expressed in different currencies, the Customer may convert either liability at a market rate of exchange for the purpose of set-off. Any exercise by the Customer of its rights under this clause shall not limit or affect any other rights or remedies available to it under the Contract or otherwise.
6. Limitation of liability
   • References to liability in this 6 include every kind of liability arising under or in connection with this Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
   • Nothing in the Contract limits any liability which cannot legally be limited, including but not limited to liability for:
     • death or personal injury caused by negligence;
     • fraud or fraudulent misrepresentation; and
     • breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

7. Insurance

During the term of the Contract and for a period of 4 years thereafter, the Supplier shall maintain in force, with a reputable insurance company, professional indemnity insurance and public liability insurance to cover the liabilities that may arise under or in connection with the Contract, and shall produce to the Customer on request both the insurance certificate giving details of cover and the receipt for the current year’s premium in respect of each insurance.

8. Termination
   • Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:
     • the other party commits a material breach of any term of the Contract which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 2 days after being notified in writing to do so;
     • the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), applying to court for or obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business [or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction]; or
     • the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business.
   • Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect.
   • Termination or expiry of the Contract shall not affect any of the rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination [or expiry], including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.
9. Exit arrangements

On termination of the Contract for whatever reason:

• the Supplier shall immediately deliver to the Customer all Deliverables whether or not then complete, and return all Customer Materials. If the Supplier fails to do so, then the Customer may enter the Supplier’s premises and take possession of them. Until they have been delivered or returned, the Supplier shall be solely responsible for their safe keeping and will not use them for any purpose not connected with the Contract; and
• the Supplier shall, if so requested by the Customer, provide all assistance reasonably required by the Customer to facilitate the smooth transition of the Services to the Customer or any replacement supplier appointed by it including the assistance set out in the Services Specification at Schedule 1.

10. General
    • Force majeure. Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control. If the period of delay or non-performance continues for 4 weeks the party not affected may terminate the Contract by giving 14 days written notice to the affected party.
    • The Supplier may subcontract any or all of its rights or obligations under the Contract without the prior written consent of the Customer. The Supplier shall remain responsible for all acts and omissions of its subcontractors as if they were its own.
    • • Each party undertakes that it shall not at any time and for a period of two years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party.
      • Each party may disclose the other party’s confidential information:
        • as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
      • Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.
    • Entire agreement. The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
    • No variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
    • • A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy.
      • A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
    • If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause 10.7 shall not affect the validity and enforceability of the rest of the Contract.
    • • Any notice or other communication given to a party under or in connection with the Contract shall be in writing and shall be sent by e.mail.
    • Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the law of England and Wales.
    • Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

• Services

Nanny services, Cleaning services, photography services, modelling services etc.

All the services listed on our website.

• Charges
  1. Charges for the services

Conne Limited is going to charge a 15% commission from all services being completed as listed in the Schedule 1. (Unless a promotional offer applies.)

2. Invoicing arrangements

Customer will send all invoices by email to the contact details provided by the Supplier upon registration.

Customer’s Contract:

1.) Definitions

For the purpose of these terms & conditions the following words shall have the following meanings:

(a) “The Company” shall mean Conne Limited, Company Number 12669271, registered office, 53 Cumberland Court, Great Cumberland Place, London, W1H 7DQ  (“We, Us”)

(b) “The Customer” shall mean the person or organisation for whom the Company agrees to supply the services. (“You”).

The Service Provider shall mean the representative appointed by the Company.

2.) Right to Refusal

The Company reserves the right to refuse or decline work at its own discretion. Where the Company agrees to carry out the Service for the Customer those works shall be undertaken by the designated Service Provider of the Company at its absolute discretion.

3.) ‘By Time’ Charges.

The total charge to the Customer shall consist of the amount of time spent by the Service Provider in carrying out the Service charged in accordance with the Company’s current half-hourly or hourly rates. The Customer shall only be charged for the time spent related to the Customer’s work, all other time, personal mobile calls etc. is non-chargeable. All charges are subject to VAT at the prevailing rate.

4.) Fixed Price Work

Fixed price work shall be given as a firm cost, (manifest errors exempted) including (where relevant) Labour & Materials. Terms and conditions relating specifically to the quoted work, including in some cases a payment schedule, will apply.

5.) Estimate Charges

Where a written estimate has been supplied to the Customer the total charge to the Customer referred to in the estimate may be revised in the following circumstances:—

(i) if after submission of the estimate the Customer instructs the Company (whether orally or in writing) to carry out additional Services /works not referred to in the estimate.

(ii) if after submission of the estimate it is discovered that further works need to be carried out which were not anticipated when the estimate was prepared.

(iii) if after submission of the estimate it is discovered that there was a manifest error when the estimate was prepared.

6.) Insurance

The Customer confirms that it has an adequate insurance policy in place to cover our Service Provider for the time that the Service Provider is working on the Customer’s Property.

7.) Care of Children and animals

In the event that the Service is babysitting:

7.1       The Customer accepts full responsibility for the child being cared for and We will not be held liable for any injury or harm that the child may suffer whilst in the care of the Service Provider.

In the event that the service is to walk dogs/ dogsit the following terms shall apply:

7.2       The Customer is responsible and will ensure that their dog is up-to-date with their vaccinations, flea and tick treatments and de-wormer treatments.

7.3       The Customer accepts full liability for any loss or damage caused by their dog whilst being walked. The Customer is financially responsible for any loss or damage to property caused by your dog. The Company is not held accountable for vet fees or third party claims whilst your dog is in our care.

7.4       The Customer is to make full disclosure of any quality or characteristic problems which might make your dog not suitable for walking or home boarding; including behavioral or health problems, antisocial behaviour; including aggression, incontinence or lack of house training and excessive loud barking or whining. Failure on the part of the Customer to disclose any matter which might render the Customer’s dog unsuitable for walking or home boarding will be deemed a material omission amounting to a fundamental breach of our agreement.

7.5       The Service Provider will make every effort to contact the Customer in the event of an emergency. We recommend Customers provide us with a contact number of a trusted third party should we be unable to make contact. However, we reserve the right to make decisions regarding your dog’s health provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. The Customer is responsible for payment of any veterinary fees incurred by The Company and hereby agrees to fully indemnify the Company for any costs, losses and fees.

8 ) Payment

The customer will provide us with details of a payment card (credit or debit) at the time the work is agreed and the customer agrees that we can debit this card in accordance with our charges.

The payment card must have sufficient credit to cover all the charges. In the event that we are unable to charge your payment card for any reason, we reserve the right to cease work immediately.

9.) Attendance

Where the date &/or time for services to be carried out is agreed by the Company with the Customer, then the Company shall use its reasonable endeavours to ensure that the Service Provider shall attend on the date & at the time agreed. However, the Company accepts no liability in respect of the non attendance or late attendance on site of the Service Provider.

10) If there is a problem with the services

10.1 In the unlikely event that there is any defect with the Services, please contact Us and tell Us as soon as reasonably possible and please give Us a reasonable opportunity to remedy.

10.2 As a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials We use are faulty or not as described. Nothing in these Terms will affect these legal rights.

10.3 Liability for any such defective Services shall be the responsibility of the Service Provider.

11) Our liability to you

11.1Except as set out elsewhere in this agreement. If We fail to comply with these Terms, We are responsible for loss or damage you suffer that is a foreseeable result of Our breach of the Terms or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and Us at the time we entered into this contract.

11.2We only supply the Services for personal and private use. You agree not to use the Services for any commercial or business purpose, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

11.3We do not exclude or limit in any way Our liability for:

11.3.1   death or personal injury (human) caused by Our negligence or the negligence of Our Service Providers;

11.3.2   fraud or fraudulent misrepresentation;

11.3.3   breach of the terms implied by section 12 of the Sale of Goods Act 1979 and by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);

11.3.4   breach of the terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 and sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples); and

11.3.5   defective products under the Consumer Protection Act 1987.

12     Events Outside Our Control

12.1We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by an Event Outside Our Control.

12.2An Event Outside Our Control means any act or event beyond Our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic (including COVID-19 lock downs) or other natural disaster, or failure of public or private telecommunications networks.

12.3If an Event Outside Our Control takes place that affects the performance of Our obligations under these Terms:

12.3.1   We will contact you as soon as reasonably possible to notify you; and

12.3.2   Our obligations under these Terms will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control.

12.4 You may cancel the contract if an Event Outside Our Control takes place and you no longer wish Us to provide the Services.

13     Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most Goods and services bought online you have a legal right to change your mind within 14 days and receive a refund.  These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

13.1.1   Have you bought our Services? If so, you have 14 days after the day we email you to confirm we accept your order. However, once we have completed the Services you cannot change your mind, even if the period is still running. If you cancel after we have started the Services, you must pay us for the Services provided up until the time you tell us that you have changed your mind.

13.2Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you do not have a right to change your mind (see clause 11.1), you can still end the contract before it is completed. A contract for Goods is completed when the Goods are delivered. A contract for Services is completed when we have finished providing the services and you have paid for them. If you want to end the contract in these circumstances, just contact us to let us know. The contract will not end until 1 calendar month after the day on which you contact us. We will refund any advance payment you have made for Goods/Services which will not be provided to you. For example, if you tell us you want to end the contract on 4 February we will continue to supply the Goods/Services until 3 March. We will only charge you for supplying the Goods/Services up to 3 March and will refund any sums you have paid in advance for the supply of the Goods/Services after 3 March.

14     How to end the contract with us (including if you have changed your mind)

14.1Tell us you want to end the contract. To end the contract with us, please let us know by Phone or email. email us at customer@conne-u.com     Please provide your name, home address, details of the order and, where available, your phone number and email address.

15        Other important terms

15.1     We may transfer Our rights and obligations under these Terms to another organisation, and We will always notify you in writing if this happens, but this will not affect your rights or Our obligations under these Terms.

15.2     You may only transfer your rights or your obligations under these Terms to another person if We agree in writing.

15.3     This contract is between you and Us. No other person shall have any rights to enforce any of its terms.

15.4     Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

15.5     If We fail to insist that you perform any of your obligations under these Terms, or if We do not enforce Our rights against you, or if We delay in doing so, that will not mean that We have waived Our rights against you and will not mean that you do not have to comply with those obligations. If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.

15.6     These Terms are governed by English law. You and We both agree to submit to the non-exclusive jurisdiction of the English courts.

 Terms and Conditions:

Website Terms of Use

www.[conne-u.com] (“Our Site”) is a site operated by Conne Limited (“Conne” or “we”) a registered company in England and Wales Registered office: 53 Cumberland Court, Great Cumberland Place, W1H7DQ. Company registration number: 12669271.

To contact us, please email: [info@conne-u.com]

Please read these terms of use carefully before you start to use Our Site.

By using Our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use Our Site.

You warrant to us that any information that you enter on our website is true and accurate and you hereby indemnify Conne from any losses caused by the inaccuracy or falsity of any information that you provide to us.

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Accessing Our Site

We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted.

No Reliance on Information

The content on Our Site is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on Our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on Our Site is accurate, complete or up-to-date.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, or produce pdf documents of any page(s) from Our Site for your personal use only. You may not modify the content of Our Site or reproduce, republish, distribute, transmit, link, frame or deep-link it on any other website without the express permission of Conne. You may not distribute, transmit, reproduce or publish by electronic or any other means any part of the data or any material generated by or through Our Site without the prior written permission of Conne. Users may not create a database in electronic or structured manual form by systematically downloading and storing all or any of the content. All other rights reserved.

Limitation of Our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to Our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use Our Site or use of or reliance on any content displayed on Our Site.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on Our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Only Conne and any Conne nominated website provider have permission to modify Our Site. Attempting to damage or compromise Our Site in any way is strictly forbidden.

We reserve the right to withdraw linking permission without notice.

Privacy Policy:

Conne limited PRIVACY STATEMENT

Your privacy is of vital importance to us. Accordingly, Conne Limited (referred to as “ourselves”, “we”, “us”, and “our”) have developed this Privacy Statement for our website [www.conne-u.com] It governs the privacy of our visitors (referred to as “user”, “visitor”, “you”, and “your”) who choose to use it. For purposes of the General Data Protection Regulations, Conne Limited is a data controller.

This policy outlines the procedures we follow to collect, process, store, and protect our user’s personal information. We provide guidance for the requirements and obligations of the user, website and website owners. Users are requested to read this Privacy Statement carefully to understand our practices regarding your personal information and how we may use your personal data.

This Privacy Statement is applicable to all visitors to our website and should be read in conjunction with our website Terms and Conditions available on our terms and conditions page. By visiting or using our website or services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.

YOUR PERSONAL INFORMATION

Conne Limited collects some of your personal information when you use our website. We collect your personal information when you purchase services, register as a provider, create an account and when you contact us. We ask you to provide your personal information such as your first name, address, email address and location of services. You provide this information on a voluntary basis and we only use this to provide our services.

We may collect further information about you during your visit to our website and the completion of your transaction with us. We will notify you on our website if we need to collect further information about you. We automatically collect your log information i.e. IP address, browsing data and device information.

USE OF YOUR DATA

Conne Limited will use your information to enhance your experience, connect you to service providers/ customers. We will also use your information to, provide you with services, link you to customers, monitor trends, process transactions, identify you and authenticate your details, to improve and personalise our services, provide customer service, research and to manage your account.

LEGAL BASIS FOR PROCESSING

We process your personal data to fulfil our contractual obligations to you. If we ask for any personal information for secondary purposes e.g. marketing, we will ask you directly for consent or provide you with an opportunity to decline or opt out. If you decide to withdraw your consent for the processing of your personal information (after accepting or opting in), simply contact us by email on [info@conne-u.com] at any time.

STORAGE OF YOUR INFORMATION

We have security measures in place when we store your personal information. We will store the personal information you provide to us in order to fulfil your order. We may keep your personal information for purposes of complying with legal obligations such as tax laws. If we no longer require the personal information to provide the services to you, we will delete that personal information.

WHO WE SHARE YOUR INFORMATION WITH

We may share your information with third-party suppliers and customers who are working on our behalf/requiring services and require access to your information to carry out the required service. Our providers are carefully selected and we enter into applicable data processing agreements with such third-party suppliers to use your personal information only as necessary to provide services.

USE OF COOKIES

Our website uses cookies to identify your computer and recognise you from other users. Conne Limited uses cookies to improve your experience.

YOUR RIGHT TO YOUR DATA

You have certain rights to your personal information including the right to access data we hold about you, to correct information we have on you, to request that we restrict the way in which data is processed about you, to delete your data, to object to the processing or to request data portability rights. Please contact us on [info@conne-u.com] if you wish to exercise any of these rights.

EXTERNAL LINKS

Our website may contain links both to and from other websites. We take all the necessary steps to include safe, quality and relevant links, however we cannot guarantee or verify the contents of the external websites. You use all external links at your own risk and we recommend that you use appropriate caution. We do not accept responsibility or liability for any damages or implications caused by visiting linked websites.

SECURITY

The security of your personal and sensitive information is of utmost importance to us. We protect your information by taking appropriate precautions and using accepted industry standards; both during transmission and once we receive your data. We encrypt all of your sensitive information e.g. card details entered on our registration form, using [Stripe integration]. We follow accepted industry standards to prevent any loss, disclosure, access, alteration, destruction or misuse of your personal information. Please note that no method of transmission of information over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, however we cannot guarantee absolute security. If you have any questions regarding the security of our website, email us on [info@conne-u.com] and we will be happy to help you.

DISCLOSURE

We reserve the right to disclose your personal information to third parties in order to comply with legal obligations or to address violation of our terms and conditions.

CHANGES TO OUR PRIVACY STATEMENT

Conne Limited reserves the right to make changes to our Privacy Statement at any time and will post updated terms on its website. In the event of material changes, we will provide notification here or on our homepage so you are fully aware of our policies. Any amendments take effect as soon as it is posted on this page. Please read this Privacy Statement on a regular basis to ensure you have full understanding of our procedures.

CONTACT US

We are always here to help you. If you have any questions about our Privacy Policy and the practices outlined within this, please contact us via email on [info@conne-u.com]

If you are unhappy with the way we use your personal information, you have the right to raise a complaint with the data protection supervisory authority. The UK’s supervisory authority is the Information Commissioner’s Office (ICO) and their website is accessible at https://ico.org.uk/ .

Thank you for visiting our website. This Privacy Policy was last updated on [12/10/2020]